I know that some of you guys familiar with online shopping. Well, I bought quite a few items recently over the one of the site (I shall not name) and little did I know that the sizes and material provided are inaccurate and I thought the size will fit me fine but only to found out when I received it, it is stretchy material, it’s isn’t khaki material-like and the size is slightly bigger than my size. I believe they will continue stretch out with often wear.
I contacted the seller immediately regarding this issue and requested for an exchange, they were kind enough to made mine exception, typically they do not accommodate requests for refunds or exchanges.
After wire transferred, I text them for immediate for prompt respond and even list out the calculation in the text message, were told that it’s the correct amount even before I wired the amount. When I got home today and received an email regarding my wire transfer and been told I wired the wrong amount, of course I was surprise, I did list out the calculation and recalculate a few times for the amount even before I wire transfer. As soon as I read the email, I start to contact the seller and request to clarification.
Luckily I received an immediate respond and clarification from them and they did apologize regarding this issue. They also said that it was an unintentional (and seriously embarrassing) miscalculation on their end and somehow managed to mess up the simplest calculation in an e-mail it to me. Well, they just started their site like a year ago, it’s a small business that run by a young entrepreneur, so it was just a small issue as long as they can get back to me as soon and learn from their mistake, also well aware of that.
That’s goes my story but honestly man, they really gave me a throbbing heart!
Readers – Has anyone else encounter similar experiences before?
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